1. General Provisions

This Privacy Policy determines the procedure for processing and protecting personal information of users of the Flora Flow mobile application.

By using our application, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal data that you voluntarily provide when registering or using the application (name, phone number, email, delivery address);
• Data about your device (device model, operating system version, unique device identifiers);
• Information about your location (with your consent);
• Information about orders and purchase history.

3. How We Use Your Information

The collected information is used for:

• Providing application functions and improving service quality;
• Processing orders and providing delivery services;
• Communicating with you on customer service issues;
• Analyzing application usage and improving user experience;
• Sending notifications about order status and other information related to using the application.

4. Information Protection

We take necessary measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Sharing Data with Third Parties

We do not sell, exchange, or transfer your personal information to third parties without your consent, except in cases:

• When necessary to provide services requested by you (for example, for flower delivery);
• In accordance with legal requirements;
• To protect our rights or security.

6. Cookies and Similar Technologies

Our application may use cookies and similar technologies to improve the operation of the application and your user experience.

7. Changes to the Privacy Policy

We may update our Privacy Policy as necessary. We recommend periodically checking this page for information about changes.

8. Contacts

If you have questions or suggestions rega